As a somewhat desi person, and the child of a decided nationalist, I'm doomed to be a hapless passenger on the Pakistan International Airlines. Granted, there have been a few documented instances of 'flight-outside-the-fright' where I was lucky to try the carrier of other less accident prone and rule-following nations, but those have been few and far between. Generally, we fly PIA whether we like it or not. And we do not like it. Last month's visit to the US was no exception to this. When my dad asked for the particulars of my upcoming journey - when, where, on what - I specifically said "anything but PIA." My father leveled his eyes to mine with a resigned but touchy understanding and answered "I'll try." That means, I'll ASK the prices of the other airlines, but you know very well that PIA will be the cheapest, so that's what you get. My dad does understand though. He's a far more seasoned traveler than I, and a connoisseur of the in-flight experience. He knows the value of those squashy little pillows, the flimsy acrylic blankets, the airline food, comfortable seating, dutiful stewards and tolerable bathrooms. It's not that PIA doesn't provide these things. They do, in fits and starts.
If you don't believe me, think of those gaun/gol takian that seem to be in everyone's living room. The only thing those things could be good for is for launching at India during times of unneighborliness. They are in no way comforting. Here, pillows are for whooses. I think the PIA staff figure if you're namby-pamby enough to want a pillow, you'll have to ask for it, following which the uppity stewardess with the purple skin and fake hair-scrunchy may and may not remember to provide one to you. The plastic-packed blankets though, are nearly ALWAYS passed out to all passengers. That's because I think that PIA has probably learned the hard way that after delivering a cargo of frozen passengers. They tend to be a bit overly generous with the air conditioning system, forgetting that the upper atmosphere is not the scorching tropics they come from and doesn't need to be battled with the same zealous knob turning. The problem is they don't give you ENOUGH blanket. I'm one of those people with perpetually blue fingers who dies in autumn and spring and spends most winters as a popsicle. I need all the blankets they can muster when I'm on a PIA flight, but all I get is my sad single allotment. Or maybe I'm getting it wrong. I could accidentally have booked my seat in the refrigerated cargo area without having realized it. Or maybe PIA is knowingly refrigerating all its flights for free as an added service to all those homelanders who've clandestinely packed perishable mithai, fruits, juice and other foods in their carry-on. I'm sure it's greatly appreciated. The food on PIA isn't so bad. I mean, comparatively speaking. All airline meals sit like a rock in the belly and cause heartburn for hours, so it would be unfair to expect otherwise. What bothers me though, is that for a Pakistani airline, they seem to do Pakistani food shabbily and without defense. If a Pakistani airline, practically owned by the Pakistani government, can't make a decent salan and pilao, then something is wrong in the world. If you don't get the tolerable continental (which is always either a chicken sandwich or slimed baked chicken), then you're stuck with what we call Curry-Slurry. In that 7X4 inch aluminum box they commit more crimes against the desi cooking tradition then I manage in months, and if you've eaten my biryani halva, you know that is something. They use that little space to include a small portion of grease-soaked rice, congealed meat mush and a vegetable side containing an odd mix of overly hard and overly soft peas, potatoes and carrots. It's that magical combination that's high on pepper but short on taste and completely indigestible - the hallmark of cheap cooking. But I can't really blame PIA for the seating issues I sometimes face. They don't make the planes. They just run them badly. And economy class is a tight fit in any airline. The problem with PIA seating is the company. I always seem to be placed beside some old dear who, immediately upon take-off will remove her shoes and socks, loosen her shawl, and pull her feet under her. She'll then proceed to ooze over the arm-rest that guards the sovereign 1.5 feet of territory you paid to occupy for 20 odd hours and will eventually reach your shoulder or arm. She also tends to ask you to repeat all the announcements given by the staff, as well as fill out for her any and all forms the airline expects. But still, this type does have its merits. The ladies are usually very attentive and are nice to talk to if you're feeling inclined. And I don't mind sparing a few inches of my seat if it helps make their flight more bearable. Economy class is uncomfortable enough when you're a young, healthy and smallish person, so I imagine it's torture if you're ailing, elderly or finding the seat a tight fit. At least I'm not sitting beside the least savory of all flight neighbors - the 'attentive' young Pakistani male. *shudders* The stewards and stewardesses, however, are completely the domain and responsibility of the airline. I remember when I was younger the airline hospitality staff only came in two varieties - evil and attitudinal or kind and beneficent. These classifications, of course, all depended on whether they gave you that extra glass of Sprite you wanted and provided crayons and coloring pages unasked or if they smiled through clenched teeth, okaying condescendingly to your request only to disappear for the rest of the flight. Now that I'm older, the labels have changed to harried and confused and harried and irritated. I think it's because I no longer want that hard-found extra glass of pop or coloring book. I only ask that my stewards and stewardesses do the basics - like remember to offer the continental instead of slapping down Curry-Slurry unasked, not passing over me when they're handing out newspapers as my gender and age doesn't mean I'm allergic to information, silencing the child behind me who's been screaming 'Yay!' to a beat for the past half hour with a kick to my seat to go with each shout and occasionally asking if everything is alright. But we rarely seem to get all that. Airplane hosting is a hard job, what with having to stay thin on a diet of prefab slop and salted peanuts, the demands of needy passengers, having to contain wild children, having to smilingly handle constant unwanted passes, air turbulence, stiff hair, caked makeup and insecurity, so it's all good. I bear them in good humor and hope they have time when we land to relax, get some quiet time, and maybe rethink their career choice. Last but not least - the cubicle of despair, the tiny box of horror, the flying torture pit - the plane bathroom. I shall not speak of the bathrooms on board a PIA flight except to say that they look EXACTLY like ANY public bathroom in Pakistan that doesn't have a full-time minder on hand to dole out the toilet paper, flush your toilet, dry your hands and wait for a tip - which is abominable. Shame on all of us. That wraps up my PIA experience this year. I got to the States and back in one piece, Subhanallah. Next time though, could I please PLEASE do another airline, hmm abbu?
Typically when you fly PIA, those necessary pillows will be passed out - to some of the passengers. Apparently, they take their leave for airborne hospitality services from the homeland, where many sleep without pillows, or use some so hard you wonder who is getting the greater cushioning in the bargain - your skull or your pillow.
